![]() ![]() If you can’t connect some of the targets (connection error or timeout), but some of the targets return “healthy”, then there might have an internet connection problem against specific locations in the US. In this case, your internet providers should provide a fix. ![]() If you can’t connect to all of the targets (connection error or timeout), basically your client is not able to connect to 4 different regions in the US, thus there might be a huge internet connectivity problem. If you are using Opsgenie US, for instance, please check the steps below: If you are using app.eu. or api.eu. (Opsgenie EU) check the following locations: : If you are using or (Opsgenie US), check the following locations: Step 3Ĭheck your internet connection against multiple geographical locations. Step 2Ĭheck your ability to connect to some local websites in your country. ![]() Step 1Ĭheck first for global connectivity problems. Please make sure that your software sending data to Opsgenie has a proper timeout & retry configuration. Due to the nature of the internet, intermittent network problems can occur. ![]()
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